-How is Aijalon pronounced?
"EYE-juh-lawn" The Aijalon Valley is noted in the Bible as being the place where "The sun stood still in the middle of the sky and did not hasten to set for about a whole day." (Joshua 10:13) This is represented in my maker's mark- a sun within in a triangle (the V-like triangle representing the valley between mountains)
-When will my order ship?
Most orders will ship within 2-3 business days unless you have ordered an add-on such as a custom sheath or a preorder item. Orders of custom knives and custom sheaths will be shipped as soon as they are completed. In addition, shipping is included in all pricing.
-How long will my custom order take to make?
Since every custom order is different, lead times vary. Options of different steels, scales, and sheaths will have an impact on how long your blade takes to be completed. Due to this, I cannot guarantee any specific time, but I can promise that I work as fast as possible -but taking the time to do it RIGHT.
-What if I am unhappy with my order?
I do my best to make absolutely sure you're 100% satisfied. But, if you receive your order different than expected, just send me an email and we can arrange for a return/refund, or a replacement.
-Do you back your blades with a warranty?
All of my work is backed with a lifetime warranty. As long as I am physically able, I will honor said warranty. That said, if you do something outside the intended use of my blades (eg. using a blade as a pry bar, heating the blade so as to ruin the heat treat, shooting it with a firearm) you forfeit the warranty. *Why anyone would do any of those is beyond my comprehension, but it happens.*
-Will you resharpen my knife?
Any of my work I will resharpen and refinish. You pay shipping to get it to me, I pay shipping to get it back to you.
-What angle are your knives sharpened to?
Most of my knives are sharpened to 22.5 degrees with a slightly convex edge. I've found this is a superior angle that has both durability and extreme sharpness. The exception to this is on my hunting knives, which get a 20 degree edge, slightly convex.
-Do I have to be at least 18 years of age to order?
Yes. No exceptions. If you place an order or ask for a quote on a custom you are agreeing that you are at least 18 years of age.
-I cut myself on your blade, does that make you responsible?
No. Aijalon Custom Knives is not responsible for any personal injury or property damage done with my products.
-Are your knives legal to carry where I live?
You are responsible for knowing and abiding by your state and local laws. Aijalon Custom Knives is not responsible if you carry or use a knife illegally.
-Do you ship internationally?
Currently I only ship to US addresses.
-What happens to my personal data when I place an order?
Your payment information is protected and processed through Stripe or PayPal. Your name, phone number, shipping address, email, and all other information required at checkout is used only for shipping and for contacting you about your order if needed.